Then when I cam to book it I was told that next day wouldn’t be possible it would be around 6-7 days which I said was no good. I was then told that it could be delivered in 4 days which was fine so I booked it. The afternoon before it was supposed to be collected I was informed that the delivery of 4 days wasn’t possible and probably never was possible . I was also told that the next day delivery was never possible and shouldn’t of been offered.

parcel delivery and work at home reviews

Pallet courier didn’t bother to collect & this cost me a £475 sale. If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Responsefor higher impact replies. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. Suggested companies are based on people’s browsing tendencies. I have started a dispute with my bank as it looks the only way to get a refund.

The Trustpilot Experience

They were due on Friday and simply never turned up! I have also messaged them on Facebook, nothing. I contacted MPD to help me ship a pallet to Norway. When I initially contacted them I asked a price and asked how long it would take. I was told by Andrew that it would be next day and he gave me a price. When it came closer to booking it I found out that the price didn’t include the pallet I would have to find that, which I did.

  • Suggested companies are based on people’s browsing tendencies.
  • Utter waste of time and no interest in solving my problem.
  • Waited in, checked once in morning with myparceldelivery as hadn’t received confirmation email.
  • I was then told that it could be delivered in 4 days which was fine so I booked it.
  • People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

I don’t believe this company has any contact with couriers & is just a scam website to siphon money out of people. Worst customer service experience EVER. The company works well and they collected my parcel on time, however, I had to cancel one collection and they haven’t refunded my money after one month yet. Placed my order on Monday for collection Tuesday. Phoned Wednesday morning to be told collection today before 5pm. No collection at 4.20 so phoned but all busy so went on live chat- Still on chat and being told collection will be today but maybe as late as 8pm.

Dpd Uk Express Parcel Delivery

Booked and paid for delivery, with a label to be printed at my chosen drop off (I don’t have a printer). Unable to print the label as no QR code, customer services said they don’t provide QR codes so I can either print myself or get a refund. Utter waste of time and uss express work from home no interest in solving my problem. I needed a parcel collected and delivered and having never done it before checked a few companies on trust pilot. These guys had the best reviews so I paid for a premium service, with additional insurance, cost me just under £100.

parcel delivery and work at home reviews

Hope it will be collected but two full days staying in awaiting collection. What annoys me is that I did not realise this was a third party and thought my booking was direct with UPS. However, to make matters worse we had insurance via P4D. At first, Ryan from customers services was responding and then suddenly when we came to settlement, we heard nothing. They are still ignoring us now and it’s been 2 months.

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